Shipping policy

At Scented, we aim to give you the best customer service possible. If you have a query regarding shipping, an order or a product, please contact us here.

Shipping Information

Free Shipping: Enjoy free shipping on UK orders over £50.

Standard Shipping: Orders under £50 incur a £5.00 shipping fee.

Delivery Service: We use Royal Mail 48H tracked service, with an estimated delivery time of 2–4 days from the date of order placement.

Currently we are only shipping within the UK as standard. International options are coming soon to our online store. In the meantime, we can offer international shipping on a case-by-case basis. So if you are somewhere else in the world, and want to place an order, get in touch and we can provide a shipping quote.

Order Processing:

Orders placed before 12 pm (working days) are typically processed the same day.

Allow up to 24 hours for handling once the order is placed.

Orders are not processed on weekends.

Delivery Details:

After dispatch, delivery usually takes 2–3 working days.

For expedited delivery requests, please contact us via email. While we cannot guarantee all requests, we will do our best to accommodate them.